Terms of Services.

Services & project scope

DigitalBrain’s services include advertising and search, lead generation and conversion, website design and development, social media and e-commerce management, and CRM and marketing automation.

A paid engagement should be documented in a written proposal or agreement that identifies the parties, selected services, deliverables, responsibilities, fees, and milestones. Browsing this website or selecting a service does not place an order or create a paid engagement.

Additional channels, integrations, content, features, or campaigns should be agreed as a change to the scope before work begins on them.

Working together

Successful delivery depends on clear instructions, timely feedback, and access to the necessary systems. The project agreement should identify who supplies brand materials, website content, product information, account permissions, and approvals.

Clients should ensure that the materials and customer or prospect information they provide can lawfully be used for the agreed purpose. Advertising claims, regulated products, and industry-specific requirements should be discussed before campaigns or content are approved.

DigitalBrain’s responsibilities and reporting cadence should be stated in the agreed scope so both parties understand what is included.

Service fees & advertising budgets

Agency fees and advertising spend are separate items. The proposal should specify management or project fees, payment milestones, the approved media budget, and any third-party costs such as hosting, domains, software, or platform subscriptions.

No standard price, automatic renewal term, late-payment charge, or refund rule is established by this preview. Those terms must be clearly agreed before a client commits.

Delivery, approvals & revisions

Timelines depend on project complexity, content readiness, access, review cycles, and external dependencies. Milestones should be agreed for each project rather than inferred from general website descriptions.

The agreement should identify the review process and the included revision rounds. Requested changes that affect the scope, cost, or schedule should be discussed and approved before implementation.

Campaign launches and website releases should follow the approval process agreed with the client.

Accounts, assets & ownership

Before work starts, the agreement should record which party owns and administers relevant domains, websites, advertising accounts, stores, CRM systems, and other assets. Access should be granted through appropriate account permissions where supported.

Ownership and permitted use of original deliverables, reusable agency materials, licensed fonts, images, software, and third-party components should be addressed explicitly in the project agreement. This website does not grant rights to third-party assets or settle ownership for an individual project.

Handover requirements, documentation, and access removal should be agreed as part of the scope.

Performance & third-party platforms

DigitalBrain’s website does not guarantee rankings, lead volumes, sales, revenue, return on advertising spend, or other specific results. Outcomes are affected by factors such as competition, audience response, budgets, the client’s offer, and platform policies.

Advertising platforms, search engines, hosting providers, and software vendors operate under their own terms and technical limits. The project should identify relevant dependencies and how platform issues or changes will be communicated.

Reporting should use the agreed measures and available data. Illustrative diagrams and placeholder case studies on this website are not verified client results.

Confidentiality & personal information

Projects may involve business plans, account access, campaign data, or customer information. Confidentiality, authorized use, security responsibilities, and any required data-processing terms should be documented before sensitive information is shared.

Read the Privacy Policies page for the current website behavior and the privacy topics relevant to DigitalBrain’s services. Please do not send passwords or sensitive records through the preview enquiry form.

Pausing or ending an engagement

Notice periods, cancellation arrangements, refunds, outstanding fees, and the handling of work in progress should be agreed in the signed client agreement. This draft does not impose an automatic cancellation fee or a blanket no-refund rule.

The agreement should also explain how deliverables, account access, client data, and any ongoing third-party subscriptions are handled when the engagement ends.

Using the website

Please use this website lawfully. Do not attempt to disrupt it, introduce harmful software, impersonate DigitalBrain, or access systems without authorization. Respect the rights and licenses associated with its content.

The current consultation form is not connected. Entering details does not send an enquiry, reserve an appointment, confirm a booking, or make a payment.

Changes to this website should not be treated as changes to a separately agreed client contract.

Business details & contact

DigitalBrain’s legal business identity, address where required, and working contact email still need to be supplied before these terms are finalized.

The applicable governing law, dispute-resolution arrangements, and any lawful limits of responsibility should be reviewed for the actual contracting parties and service markets. This draft does not select a jurisdiction or remove rights that apply under relevant law.